Terms of Service

Effective Date: July 20, 2025

Welcome to The Still Bar! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products, including retail purchases, subscriptions, and wholesale orders. By using our website, placing an order, or engaging with our services, you agree to these Terms. Please read them carefully.

1. About Us

The Still Bar, LLC (“we,” “us,” or “our”) is a Michigan-based company that produces and sells nonalcoholic bottled cocktails. We offer products through our website for retail, subscription, and wholesale customers, and at some in-person retail events.

2. Eligibility & Your Responsibilities

To use this site or place orders, you must be at least 18 years old and capable of entering into a legally binding agreement.

You agree to:

  • Provide accurate, complete, and current information.

  • Not use the site for unlawful or prohibited purposes.

  • Keep your account credentials secure and notify us immediately of any unauthorized use.

3. Orders & Product Availability

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, errors in product or pricing, or supply constraints.

We make every effort to describe our products accurately. However, we cannot guarantee that colors, images, or descriptions on your screen will be perfectly accurate.

4. Subscriptions

If you enroll in a subscription plan:

  • You authorize recurring billing until canceled.

  • You can manage or cancel your subscription at any time via your account.

  • Cancellations must occur before the next billing cycle to avoid being charged.

  • We reserve the right to modify or discontinue subscription plans with notice.

5. Wholesale Accounts

To access wholesale pricing and terms, you must be an approved wholesale partner. Approval is at our sole discretion.

Wholesale orders are governed by a separate Wholesale Agreement, which includes:

  • Case minimums and pricing structures

  • Payment terms

  • Shipping policies

  • Branding and resale guidelines

We reserve the right to suspend or terminate a wholesale account for noncompliance.

6. Pricing, Payments, & Taxes

All prices are listed in U.S. dollars. We reserve the right to change pricing at any time without prior notice.

Accepted payment methods include major credit cards and any other methods shown at checkout. All orders must be paid in full before processing, unless otherwise agreed.

You are responsible for any applicable local, state, or federal taxes, including sales or use tax, unless we are legally required to collect it on your behalf.

7. Shipping & Delivery

We currently ship within the United States. Estimated delivery timelines are provided at checkout but are not guaranteed. Delays caused by shipping carriers, weather, or unforeseen events are outside of our control.

Risk of loss transfers to you upon delivery to the carrier. Please inspect all orders upon arrival and contact us within 7 days to report any damage or issues.

8. Refunds, Returns, & Replacements

Because our products are perishable and made in small batches, all sales are final.

We offer refunds, replacements, or store credit only in cases of:

  • Product damage during shipping

  • Incorrect or missing items

  • Quality concerns supported by documentation

You must notify us within 7 days of delivery with photos and order details to be eligible.

9. Intellectual Property

All content on our site—including but not limited to logos, product names, text, images, graphics, recipes, and packaging—is owned by The Still Bar, LLC or its licensors and protected by intellectual property laws.

You may not use, reproduce, distribute, or modify our materials without express written permission.

10. User Content

If you post reviews, photos, or other content related to our products (on our site or on social media), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for promotional purposes, unless you request otherwise in writing.

11. Third-Party Links & Services

Our site may contain links to third-party websites or services. We are not responsible for the availability, content, or practices of any third-party sites and do not endorse them. Use them at your own risk.

12. Disclaimers

We do our best to provide a secure, functional website and top-quality products. However:

  • We make no guarantees that our website will be error-free, uninterrupted, or virus-free.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Always check ingredient lists for allergens or sensitivities.

Use of our products and services is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, The Still Bar, LLC and its owners, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

In no event shall our total liability exceed the amount paid for your most recent order.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Still Bar, LLC and its affiliates from and against any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of our website or products, your breach of these Terms, or any activity under your account.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Any disputes arising from these Terms shall first be attempted to be resolved informally. If that fails, they shall be resolved in a court of competent jurisdiction located in Michigan. You agree to waive any right to participate in a class action lawsuit.

16. Termination

We may suspend or terminate your access to our website or services at any time, with or without cause. You may also close your account at any time by contacting us.

Provisions that by their nature should survive termination (e.g., intellectual property, disclaimers, limitation of liability) will continue to apply.

17. Changes to These Terms

We may update these Terms occasionally. Changes will be posted on this page with an updated effective date. Continued use of our site or services means you accept the new Terms.

18. Contact Us

For any questions or concerns regarding these Terms, reach out to:

The Still Bar, LLC
info@thestill.bar
wholesale@thestill.bar